Privacy Policy

General

At Excel Investments Holdings Ltd (“we”, “our”, “us”), we are committed to safeguarding the privacy of all visitors to our website. This Privacy Policy explains how we collect, use, and share information about you when you interact with our website or services. We take your privacy seriously and will only use your personal information to address your requests or provide services.


Collection of Personal Information

When you visit our website, we may collect personal information that you voluntarily provide, such as your name, contact details, and email address. This typically occurs when you use the contact forms available on our site.

Types of Information We Collect

Personal Information: When you visit our website, we may collect personal information that you voluntarily provide, such as your name, contact details, and email address. This typically occurs when you voluntarily submit this information whilst using the contact forms available on our site.

Usage Data: Information such as your IP address, browser type, pages visited, and other usage statistics may be collected to understand how you interact with our website.

Cookies: We use cookies and similar technologies to enhance your website experience and gather analytical data. Cookie preferences can be managed through your browser settings.

How We Use Your Information

The personal information we collect may be used for the following purposes:

To respond to your inquiries or requests submitted through our website.
To provide products or services you’ve requested.
To send important updates, notifications, or other relevant communications (including for advertising and promotional purposes).
To improve our website and services based on your feedback.
To personalise your experience and provide enhanced services.
To communicate with you and provide updates about our offerings.
To analyse website usage and gather demographic data for internal analysis.


Data Sharing and Disclosure

We do not disclose your personal information to third parties without your consent, except where necessary to provide a service you have requested or where required by law. We anonymise person information and use it for purposes including testing our IT systems, research, data analysis and to improve our website.
 
We may, from time to time, retain trusted third parties to process your personal information for the purposes listed above and such processing will be governed by a contract in the form required by Data Protection Laws.

Where required by law, your personal information may also be disclosed to an applicable regulatory enforcement authority.

Legal basis for using your Personal Information

Your personal information will solely be processed in accordance with the Data Protection Act (Chapter 440 of the Laws of Malta), the General Data Protection Regulation ((EU) 2016/679), and any and all implementing legislation applicable in Malta relating to the processing of personal data, as updated from time to time (the “Data Protection Laws”).


Your Rights

You have the right to be informed about the personal data that we process about you, access, update, or request the erasure of your personal information subject to certain exceptions.

We keep your information for as long as is necessary for the purpose for which it was originally obtained. We will take all necessary steps to ensure that the privacy of information is maintained upon disposal.

Should you wish to access, amend, or delete any information we hold, or if you have a complaint, you can contact us via the Customer Query / Complaint section on our website.


Data Security

We take reasonable measures to protect your information and safeguard against unauthorised access, disclosure, or alteration. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. However, no method of online transmission is completely secure. By using our services, you acknowledge the inherent risks involved in transmitting information over the internet and agree to take precautions such as using strong passwords and keeping your software up to date. If you have concerns about the security of your data, please contact us immediately.

Excel Investments Holdings Limited is not liable for any unauthorised access, disclosure, or alteration of your information by third parties. By using our services, you release us from any liability related to the security of your information.


Changes to This Policy

We reserve the right to modify this Privacy Policy at any time, with changes taking effect immediately upon posting to our website. If we make significant updates, we will notify you on this page. We encourage you to review this policy periodically.


Consent

By using our website, you consent to the terms and conditions outlined in this Privacy Policy.


Cookies

We use the following cookies on our website:

Analytics Cookies: These allow us to measure and analyse how customers use our site, helping us improve functionality and user experience.
Advertising Cookies: Used to show you ads relevant to your interests and assess the effectiveness of our campaigns.

By using our site, you consent to these cookies being placed on your device. If you wish to remove stored cookies, refer to your browser’s ‘help’ section for instructions. Please note that disabling cookies may affect your experience on our website.


Disclaimer



General

While we strive for accuracy, Excel Investments Holdings Limited cannot be held responsible for any loss or damage resulting from the use of our website. The content provided is for general information purposes and may not always be up to date or complete.

Some information on our website may link to external sources beyond our control, and we assume no responsibility for the content of those external sites. We provide no warranties, express or implied, regarding the accuracy, timeliness, or completeness of any content on this website.

We explicitly disclaim liability for any actions or omissions taken based on the information found here. It’s important to note that nothing on this website constitutes a contractual relationship between Excel Investments Holdings Ltd and its users.


Ownership of Website

All content on this website is the exclusive property of Excel Investments Holdings Limited and is protected by copyright laws. You are permitted to download or store the content for personal or business use but are prohibited from republishing or redistributing it without our consent.


Governing Law and Jurisdiction

This Disclaimer is governed by the laws of Malta. Any disputes related to this website will be settled by the competent courts of Malta.



Terms and Conditions of Use



Use of Website

These terms govern your use of the Excel Investments Holdings Limited website. By using our site, you agree to these terms. If you do not agree, please do not use the website.


Intellectual Property

All content, trademarks, and logos on the website are the property of Excel Investments Holdings Limited or their respective owners. Reproduction or redistribution of any content is prohibited without prior written consent.


User Submissions

Any materials you submit to the website become the property of Excel Investments Holdings Limited. You agree not to submit unlawful or inappropriate content.


Limitation of Liability

Excel Investments Holdings Limited makes no guarantees regarding the accuracy or reliability of the information on this website. We are not liable for any loss or damage arising from the use of the website.


Links to Other Websites

We may include links to third-party sites for your convenience. These links do not imply endorsement, and we are not responsible for the content of these external websites.


Governing Law

These terms are governed by Maltese law, and disputes will be resolved in Maltese courts.


Changes to Terms

We reserve the right to amend these terms at any time. Your continued use of the website after any changes implies acceptance of the new terms.
For any questions, please contact us at [email protected].

Have questions or need assistance?
We're here to help with your enquiries as we look forward to supporting you through our dedicated team of employees